WhatsApp and Chat Agents

WhatsApp and Chat Agents for Customer Conversations

Our chat agent replies straight away using your own information, and passes anything complicated to your team.

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WhatsApp and chat agents for customer conversations

WhatsApp and chat agents reply on WhatsApp, SMS, and your website chat using your information about services, prices, hours, and policies.

The agent can take bookings, keep the conversation history, and pass complicated questions to your team.

What your chat agent handles

Replies right away

Answers messages on WhatsApp, SMS, and website chat as they arrive.

Uses your information

Answers from your services, prices, hours, and policies, not generic text.

Takes bookings

Checks availability and books the appointment in the chat.

Hands over smoothly

Flags anything complicated and passes the full conversation to your team.

Keeps the history

Remembers the conversation so customers do not repeat themselves, and logs it to your CRM.

Works with: WhatsApp, SMS through Twilio, your website chat, GoHighLevel, n8n, and your calendar and CRM.

What a chat looks like

Illustrative example

  • Customer: Hi, do you do same-day appointments?
  • Agent: We do when there is space. Today I have 3:30 PM or 5:00 PM. Would one of those work?
  • Customer: 5 please.
  • Agent: Booked for 5:00 PM today. You will get a confirmation here.

How a chat agent gets set up

Step 1

We collect your answers.

Services, prices, hours, policies, and the questions customers ask most.

Step 2

We build and test the agent.

We connect your channels and calendar, then test it with real questions, including tricky ones.

Step 3

It goes live and we improve it.

We review conversations with you, fill gaps in its answers, and tune when it hands over to your team.

Who uses chat agents

Clinics and agencies that get booking questions on WhatsApp and text.
Businesses with a small team and a busy inbox.
Anyone answering the same questions again and again.

Frequently asked questions

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Talk about your service needs

Tell us how your team handles calls, leads, and appointments.