Employees ask a question and get the answer from the company's own SOPs. It can also send follow-up emails on request.
- Employee question
- Search SOP library
- Answer
- Optional email sent through workflow
The problem
What needed to be handled
Employees needed quick, accurate answers from SOPs instead of digging through documents.
What we built
System details
- A chatbot that searches the company's SOP library by meaning, not just keywords.
- Answers using OpenAI based on the retrieved content.
- Can send emails to employees on request through n8n workflows.
Facts
- Actions
- Answers plus automated emails
Stack
- OpenAI
- Supabase (pgvector, Auth)
- n8n
Related services
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